Q: I’m a bit uncertain about coming in for counseling. Can you help me with this issue?
First of all, congratulations on the courage it takes to recognize that you may be in need of help or support. Being able to reach out is a critical life skill, and we commend you on that. Considering therapy can be scary and we encourage you to call and find out more about our practice. We welcome the opportunity to answer any questions you may have and let you get a feel for who we are and how we work.
Q: What happens?
In the first few sessions, we discuss the issues that made you decide to seek counseling and generally become acquainted. The single most important factor in the success of therapy is the quality of the relationship between the therapist and the client, and we always recommend that our clients use the first few sessions to make sure they feel their therapist is a good fit for them.
Q: Will counseling really help me?
Many of our clients report that they begin to feel better within a few sessions and gain insights and coping strategies that last a lifetime.
Q: Do you have evening or weekend hours?
Yes, we have day, late afternoon, evening, and weekend appointments available.
Q: I’m concerned about the cost. Do you take insurance?
We are in network with Blue Cross Blue Shield PPO and Blue Choice; some providers are in network with United Healthcare. For in-network insurance, we will file a claim for you and you will pay your copay at the time of your visit. If you have other insurance, it is likely that you have some out-of-network benefits available, and we invite you to call your insurance company to learn about those benefits. You will need to pay in full at the time of your session, but we are usually able to submit claims to your insurance company.
Under the law as of January 1, 2022, if you don’t have insurance or are not using insurance, health care providers are required to provide an estimate of the expected charges for medical services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service, or at any time during treatment. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, or how to dispute a bill, see visit www.cms.gov/nosurprises.
Q: Where are you located?
We have two locations, one in Park Ridge, at 444 N. Northwest Highway, Suite 220, and one in Willowbrook, at 535 Plainfield Rd, Suite H.
Q: Can I ask more questions?
Sure! Just give us a call at (630) 269-2886 or Email Us.